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HRM in Hospitality Industry

 

All necessary reference material required to prepare for this course such as recommended reference books and other study material will be available in your student's area. To complete the program you will be required to pass an online exam for all following topics covered in this course.

          Topics Covered in This Course:
  In Section 1 of this course you will cover these topics:
    Hospitality human resource management: an overview.
    H.r. dichotomy: do we serve the staff or the shareholders?
    How the government got involved in our business.
  In Section 2 of this course you will cover these topics:
    The legal environment.
    Employee relations and labor relations.
    Management ethics.
  In Section 3 of this exam you will be evaluated on below listed topics:
    Protecting employee rights.
    Recruitment and selection strategies.
    Training and development strategies.
  In Section 4 of this course you will cover these topics:
    Employee retention strategies.
    Performance management systems.
    Communication strategies.
  In Section 5 of this course you will cover these topics:
    Leadership strategies.
    Employee motivation.
    Putting it all together.



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